When you book a package on Expedia, there is no way to get an itemized receipt. A package is where you book a flight, hotel, car, or any combination. As a consultant / contractor, I have to expenses these, with valid receipts to get them paid by the client.
Expedia gives you a total amount, with tax. There is no way on the interface to get what each flight cost, what the hotel cost a night, etc. Iâ€™ve emailed Expedia, and they responded pretty quickly explaining that moving to paperless billing has made it so they canâ€™t deliver receipts. WTF? Getting text to paper is easy; print it. The email did, however, hint that because they give special rates (sometimes) that they cannot divulge the exact amount.
Both hotels I have stayed at have been giving me different answers at different weeks. I believe that you can only get a receipt from them if you book with them directly, them being the hotel. Iâ€™ve had 2 occasions where Iâ€™ve done Expedia late at night, before next daysâ€™ travel. Thus, the hotel hasnâ€™t always had me confirmed, in which case they check me in, right there at the check-in desk. My guess is, at those times, I somehow slip between the rules because Iâ€™ve actually gotten receipts from the hotels on those occasions that actually list itemized room rates, with applicable taxes.
…or maybe Iâ€™m just lucky and/or delirious. In any case, there is one thing I can confirm; itâ€™s my money via my bank card. Via my bank card, I get a record of the transaction through my bankâ€™s website. It doesnâ€™t really go into a lot of detail about the transaction, but it does list the amount, separately.
In the past, Iâ€™ve had to guess at the exact amount, and then do the subtraction based on past room + flight costs. I canâ€™t lie on expense reports, but without exact expense amounts, I can only base the amounts on past rates adjusted for flight costs. Itâ€™s really frustrating. At least now I know I can get exact amounts via my bank. They can hide it in their website, and they can hide it on the receipts, but they canâ€™t hide it from my bank.
Still, itâ€™s ridiculous. 60% of air travel is by business travelers. Youâ€™d think these g00bs would tailor their services to those customers they are serving. I respect the fact they donâ€™t want to show their rates; this would give away too much of how much a customer is saving or losing with clarity. They canâ€™t, however, hide the amounts from my clients who need exact amounts. Itâ€™s all bs anyway, as the prices Iâ€™ve seen are never exact. Some days Iâ€™ll get better rates booking directly through Deltaâ€™s website, and others Expedia. Same goes for the hotels. Expedia DOES make it easier to manage it all, but itâ€™d be nice to know what I am paying for that service.
For now, I have to use deductive investigation via my bank records to arrive at an exact expense sheet. It takes up most of my Sundayâ€™s now. Expediaâ€™s retarding my ability to get things done. Iâ€™m better off booking each separately, and keeping track myself, punting Expedia in the process.