Comments on: Blockbuster Shady Marketing

By: mattman

mattman — Fri, 17 Dec 2004 03:17:48 +0000

I remember losing a copy of Tombstone on VHS. ‘Blockbusted’ wanted me to pay $120.00 for a fargin’ VHS tape. I ended up paying the collection agency, but damn if I’m ever going in that place again.

By: JesterXL

JesterXL — Thu, 16 Dec 2004 22:55:37 +0000

Yet………………….

By: brandy

brandy — Thu, 16 Dec 2004 22:18:16 +0000

stop linking to my blog, just link to my website please.

Also we DONT have netflix! :P

By: andy makely

andy makely — Wed, 15 Dec 2004 17:11:12 +0000

They probably did customer research and found that most late returns were over 6 days late. So this gives them a way to overcharge even more while they look like they’re doing you a favor. You won’t get billed the ‘on sale’ price, I guarantee you that. ‘You didn’t return ‘Ishtar.’ That’ll be $39.99, please.’

That’s like my bank telling me that if I make my car payment late, they’ll do me a favor and wave the finance charges — and then they bill me for the remaining balance of my car loan in one ‘convenient’ lump sum.

bah. humbug.

By: mray

mray — Wed, 15 Dec 2004 16:36:44 +0000

Can’t agree more with the Blockbuster comment. I too had a similar run-in with them about 5 years ago with the exact same outcome – I now go to Hollywood instead and evangelize against that horrible place to anyone who will listen. If Hollywood does indeed get purchased, I’ll probably stop going there as well and perhaps will go with NetFlix. They DO know how to do one thing very well – alienate customers.